Payment System - Revision history

76.88.21.129: /* Cancelled PayPal Subs */

2013-03-30T15:52:16Z

Cancelled PayPal Subs

← Older revision		Revision as of 08:52, 30 March 2013
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	<pre>		<pre>
	From: support@johncompanies.com		From: support@johncompanies.com
	To: support~~@johncompanies.com, dave~~@johncompanies.com		To: support@johncompanies.com
	Subject: Subscription cancelled for S-9X6247331K616642Y		Subject: Subscription cancelled for S-9X6247331K616642Y

Support: /* Overview / Billing System */

2013-02-28T22:20:52Z

Overview / Billing System

← Older revision		Revision as of 15:20, 28 February 2013
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	The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch\|jc.pfp_batch]]) to charge via payflow.		The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch\|jc.pfp_batch]]) to charge via payflow.

			The [[Infrastructure_Machines#Cronjobs\|pfp_batch_process.pl]] script will run at 14:10 PT to process whatever is in [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch\|jc.pfp_batch]].

			The [[Infrastructure_Machines#Cronjobs\|pb_batch_gather.pl]] script will run at 13:15 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='b']]) paypal (billing agreement) pmt source, and build a list of items ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pb_batch\|jc.pb_batch]]) to charge paypal.

			The [[Infrastructure_Machines#Cronjobs\|pb_batch_process.pl]] script will run at 14:15 PT to process whatever is in [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pb_batch\|jc.pb_batch]].

	= PayFlow =		= PayFlow =

Support: /* Overview / Billing System */

2013-02-28T22:17:18Z

Overview / Billing System

← Older revision		Revision as of 15:17, 28 February 2013
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	The [[Infrastructure_Machines#Cronjobs\|biller.pl]] script will look through the [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:subs\|jc:subs]] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.		The [[Infrastructure_Machines#Cronjobs\|biller.pl]] script will look through the [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:subs\|jc:subs]] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.

	The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch]]) to charge via payflow.		The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch\|jc.pfp_batch]]) to charge via payflow.

	= PayFlow =		= PayFlow =

Support: /* Overview / Billing System */

2013-02-28T22:17:04Z

Overview / Billing System

← Older revision		Revision as of 15:17, 28 February 2013
Line 5:		Line 5:
	The [[Infrastructure_Machines#Cronjobs\|biller.pl]] script will look through the [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:subs\|jc:subs]] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.		The [[Infrastructure_Machines#Cronjobs\|biller.pl]] script will look through the [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:subs\|jc:subs]] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.

	The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items (([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch]]} to charge via payflow.		The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch]]) to charge via payflow.

	= PayFlow =		= PayFlow =

Support: /* Overview / Billing System */

2013-02-28T22:16:42Z

Overview / Billing System

← Older revision		Revision as of 15:16, 28 February 2013
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	We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]]). Any negative balance in the ledger will trigger the customer to be billed that amount to whatever payment source is on file, provided one exists. A positive balance will remain on file as a credit towards future service charges.		We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]]). Any negative balance in the ledger will trigger the customer to be billed that amount to whatever payment source is on file, provided one exists. A positive balance will remain on file as a credit towards future service charges.

	The [[biller.pl]] script will look through the [jc:subs] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.		The [[Infrastructure_Machines#Cronjobs\|biller.pl]] script will look through the [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:subs\|jc:subs]] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.

	The [pfp_batch_gather.pl] script will run at 13:10 PT to look for customers with a balance due and an active (jc:pmt_source.status=1 and jc:pmt_source.type='f') credit card pmt source, and build a list of items ([jc.pfp_batch]} to charge via payflow.		The [[Infrastructure_Machines#Cronjobs\|pfp_batch_gather.pl]] script will run at 13:10 PT to look for customers with a balance due and an active ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.status=1]] and [[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:pmt_source\|jc:pmt_source.type='f']]) credit card pmt source, and build a list of items (([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc.pfp_batch]]} to charge via payflow.

	= PayFlow =		= PayFlow =

Support: /* Overview / Billing System */

2013-02-28T22:11:21Z

Overview / Billing System

← Older revision		Revision as of 15:11, 28 February 2013
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	We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]]). Any negative balance in the ledger will trigger the customer to be billed that amount to whatever payment source is on file, provided one exists. A positive balance will remain on file as a credit towards future service charges.		We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]]). Any negative balance in the ledger will trigger the customer to be billed that amount to whatever payment source is on file, provided one exists. A positive balance will remain on file as a credit towards future service charges.

	The [biller.pl] script will look through the [jc:subs] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.		The [[biller.pl]] script will look through the [jc:subs] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.

	The [pfp_batch_gather.pl] script will run at 13:10 PT to look for customers with a balance due and an active (jc:pmt_source.status=1 and jc:pmt_source.type='f') credit card pmt source, and build a list of items ([jc.pfp_batch]} to charge via payflow.		The [pfp_batch_gather.pl] script will run at 13:10 PT to look for customers with a balance due and an active (jc:pmt_source.status=1 and jc:pmt_source.type='f') credit card pmt source, and build a list of items ([jc.pfp_batch]} to charge via payflow.

Support: /* Overview / Billing System */

2013-02-28T22:09:41Z

Overview / Billing System

← Older revision		Revision as of 15:09, 28 February 2013
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	= Overview / Billing System =		= Overview / Billing System =

	We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]])		We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]]). Any negative balance in the ledger will trigger the customer to be billed that amount to whatever payment source is on file, provided one exists. A positive balance will remain on file as a credit towards future service charges.

			The [biller.pl] script will look through the [jc:subs] database at 00:25 PT to gather up service charges due as of the time/date the biller.pl script is run. Those amounts will add to a negative (amount due) balance.

			The [pfp_batch_gather.pl] script will run at 13:10 PT to look for customers with a balance due and an active (jc:pmt_source.status=1 and jc:pmt_source.type='f') credit card pmt source, and build a list of items ([jc.pfp_batch]} to charge via payflow.

	= PayFlow =		= PayFlow =

Support: /* Overview / Billing System */

2013-02-28T21:59:51Z

Overview / Billing System

← Older revision		Revision as of 14:59, 28 February 2013
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	= Overview / Billing System =		= Overview / Billing System =

	We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#billing_history\|jc:billing_history]])		We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#jc:billing_history\|jc:billing_history]])

	= PayFlow =		= PayFlow =

Support at 21:59, 28 February 2013

2013-02-28T21:59:23Z

← Older revision		Revision as of 14:59, 28 February 2013
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			= Overview / Billing System =

			We handle payments in a fairly straightforward manner- each customer has a running ledger ([[Management_System_/_Public_Website_/_Signup_/_Account_Manager#billing_history\|jc:billing_history]])

	= PayFlow =		= PayFlow =
	== Performing a refund ==		== Performing a refund ==

70.230.212.110: /* Cancelled PayPal Subs */

2013-02-28T00:45:33Z

Cancelled PayPal Subs

← Older revision		Revision as of 17:45, 27 February 2013
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	# the sub may have been setup (incorrectly) to make only a certain number of payments, then it auto-cancels		# the sub may have been setup (incorrectly) to make only a certain number of payments, then it auto-cancels

			The following is all DEPRECATED. As of 20130301 we now simply refer people to the payments page and they pay whatever their balance due is.

	Either way, if we take no action, then the customer will no longer be making payments for their service(s). So we need to take action to get them paying again. To get them paying again via subscription, we send them a payment reminder (invoice).		Either way, if we take no action, then the customer will no longer be making payments for their service(s). So we need to take action to get them paying again. To get them paying again via subscription, we send them a payment reminder (invoice).