Editing NetHere (section)

==== Unblocking RBLd IP addresses ====

There are two primary reasons why we add customers to the allow relay list:
a) They have a static IP address (i.e. DSL, T1) and wish to use our mail servers
b) They've been blocked by one of our subscribed blackhole lists, however, have patched their machine and are no longer open to relay.

To do this on nsrbl-1.nethere.net:

1) Checkout the allow.relays.nethere.net file located in /named/rbldns/cache

2) Edit the file, and add the IP address in the following format:
--cut--
a.b.c.d	YYYYMMDD	hostname reason for listing
--cut--

You can also add subnets via '/' notation for relay
--cut--
a.b.c.d/28	YYYYMMDD	hostname reason for listing
--cut--

3) Check in the file

4) Updates to the rbldns zone are done automatically on the hour, every hour, so no need to do anything else. 

Note:

For "permanent" (i.e. customer static IP addresses), add the IP address in the "## permanent allowed relay (i.e. customer w/ static IP)" section
For "temporary" (i.e. blackhole listed IP addresses), add the IP address in the "## temporary" section

Also, for temporary IP addresses, we need to send the note to the requester detailing the following:
a) If the IP address relays Spam/UCE/Viruses through us, it is to be removed permanently.
b) The customer must follow the steps listed on the blackhole list the IP was listed on to get removed.