Editing Payment System (section)

== "Unknown IPN type:" ==

<pre>payer_email => lenderreviews@gmail.com
first_name => Randall
item_number => 0003
payment_gross => -39.00
mc_currency => USD
receiver_id => 8EKTVPV9MKWF4
ipn_track_id => 15729a938d26a
invoice => a9ca993f
subscr_id => S-5SK10643PA3743414
reason_code => other
business => payments@johncompanies.com
charset => windows-1252
mc_gross => -39.00
custom => type=pp
last_name => Marquis
notify_version => 3.7
payer_id => 9VGJXDXGDW2GC
residence_country => US
mc_fee => -0.74
payer_business_name => Lender Reviews, LLC
txn_id => 0N451285L6563193U
cmd => _notify-validate
verify_sign => AhWl7ACVsSRPc7TyALD6xAJDmOYcAWCn9nISbtkuorhGfhawdKvf6fsV
parent_txn_id => 4SC12038JA710930G
receiver_email => payments@johncompanies.com
item_name => JohnCompanies.com Colocation - $39.00/1 month(s)
payment_status => Reversed
protection_eligibility => Ineligible
payment_date => 12:02:18 Sep 26, 2012 PDT
payment_fee => -0.74
transaction_subject =>
payment_type => instant
</pre>

Paypal sends us notifications (IPN) for everything that happens with our Paypal account. Most of these IPNs are quietly handled by our billing system. Occasionally, something happens that our billing system doesn't recognize or our billing system wasn't made/meant to handle so it sends this email to let you decide what to do.

Looking through the parameters we see that this was a funds reversal: <tt>payment_status => Reversed</tt>

You can login to paypal and get more info about this by [https://history.paypal.com/us/cgi-bin/webscr?cmd=_history-search searching] on one of several items:<br />
payer email: <tt>lenderreviews@gmail.com</tt><br />
transaction ID: <tt>0N451285L6563193U</tt><br />
subscription ID: <tt>S-5SK10643PA3743414</tt><br />


'''Action to take:''' customer needs to be re-invoiced and likely the sub was cancelled as well.