JCWiki - User contributions [en]

Google Workspace DNS setup

2025-11-30T22:07:42Z

Matt:

= Top level doc re: how to add and manage domains to work with Google Workspace =
https://support.google.com/a/topic/3540977

= Basic overview =
* Verify domain ownership (requires client creating custom TXT record)
** Add Google MX record
** Add Google SPF record
** Add DMARC record "p=none"
*** Add DKIM record (optional, recommended, requires client creating custom TXT record)
**** Change DMARC record to "p=reject"

= Verify domain ownership =
https://support.google.com/a/topic/9196 
Typically domain ownership is verified with a DNS TXT record: 
https://support.google.com/a/answer/16018515 
DNS TEXT record to verify ownership will be unique for each domain and will look like:
Type: A
Host: @
Value: "google-site-verification=..."

= Add MX record =
Note that previously multiple "aspmx" records were used (and these are still supported for older domains) but going forward all domains can now use this single record:
Type: MX
Host: @
Value: smtp.google.com

= Add SPF record =
This record is the same for all Google Workspace domains. Note that we have modified the Google default by adding "a" to the record to validate against any "A" records in DNS that point to JCI hosting and changing "~all" to "-all" for stricter enforcement.
Type: TXT
Host: @
Value: "v=spf1 a include:_spf.google.com -all"

= Add DMARC record =
https://support.google.com/a/answer/2466580 
All Google Workspace domains can use the same DMARC record(s):
Type: TXT
Name: _dmarc.example.com
Initial Value: "v=DMARC1; p=none;"
Final Value: "v=DMARC1; p=reject; pct=100; adkim=s; aspf=s;"
# Make sure the SPF TXT record is in place first, then add the initial "p=none" DMARC record.
# Next add DKIM, once that's in place change DMARC to the final "p=reject" version.
While techincally DMARC is optional it's highly recommneded. 
Additional details from google on a phased rollout: 
https://support.google.com/a/answer/10032473 

= Add DKIM record =
Google DKIM setup requires generating a unique DKIM key pair via the Google Admin console: 
https://support.google.com/a/answer/174124 
The key will then look something like:
Type: TXT
Host: google._domainkey.example.com
Value: "v=DKIM1; k=rsa; p=..."

Google Workspace DNS setup

2025-11-30T22:03:38Z

Matt: Created page with "= Top level doc re: how to add and manage domains to work with Google Workspace: = https://support.google.com/a/topic/3540977 = Basic overview: = * Verify domain ownership (requires client creating custom TXT record) ** Add Google MX record ** Add Google SPF record ** Add DMARC record "p=none" *** Add DKIM record (optional, recommended, requires client creating custom TXT record) **** Change DMARC record to "p=reject" = Verify domain ownership: = https://su..."

= Top level doc re: how to add and manage domains to work with Google Workspace: =
https://support.google.com/a/topic/3540977
 
= Basic overview: =
* Verify domain ownership (requires client creating custom TXT record)
** Add Google MX record
** Add Google SPF record
** Add DMARC record "p=none"
*** Add DKIM record (optional, recommended, requires client creating custom TXT record)
**** Change DMARC record to "p=reject"
 
= Verify domain ownership: =
https://support.google.com/a/topic/9196 
Typically domain ownership is verified with a DNS TXT record: 
https://support.google.com/a/answer/16018515 
DNS TEXT record to verify ownership will be unique for each domain and will look like:
Type: A
Host: @
Value: "google-site-verification=..."
 
= Add MX record: =
Note that previously multiple "aspmx" records were used (and these are still supported for older domains) but going forward all domains can now use this single record:
Type: MX
Host: @
Value: smtp.google.com
 
= Add SPF record: =
This record is the same for all Google Workspace domains. Note that we have modified the Google default by adding "a" to the record to validate against any "A" records in DNS that point to JCI hosting and changing "~all" to "-all" for stricter enforcement.
Type: TXT
Host: @
Value: "v=spf1 a include:_spf.google.com -all"
 
= Add DMARC record: =
https://support.google.com/a/answer/2466580 
All Google Workspace domains can use the same DMARC record(s):
Type: TXT
Name: _dmarc.example.com
Initial Value: "v=DMARC1; p=none;"
Final Value: "v=DMARC1; p=reject; pct=100; adkim=s; aspf=s;"
# Make sure the SPF TXT record is in place first, then add the initial "p=none" DMARC record.
# Next add DKIM, once that's in place change DMARC to the final "p=reject" version.
While techincally DMARC is optional it's highly recommneded. 
Additional details from google on a phased rollout: 
https://support.google.com/a/answer/10032473 
 
= Add DKIM record: =
Google DKIM setup requires generating a unique DKIM key pair via the Google Admin console: 
https://support.google.com/a/answer/174124 
The key will then look something like:
Type: TXT
Host: google._domainkey.example.com
Value: "v=DKIM1; k=rsa; p=..."

Main Page

2025-11-30T21:46:30Z

Matt:

* [[Special:AllPages|All Pages]]
* [[Payment_System|Payment System]]
* [[Management_System_/_Public_Website_/_Signup_/_Account_Manager|Management System / Public Website / Signup / Account Manager]]
* [[New_Signups|New Signups]]
* [[Shutting_Down_Service|Shutting Down Service]]
* [[Routine_Maintenance|Routine Maintenance]]
* Reference
** [[WHMCS|WHMCS]]
** [[Google Workspace DNS setup|Google Workspace DNS setup]]
** [[VPS_Management|VPS Management]]
** [[Jail_Server_Install|Jail Server Install]]
** [[Virtuozzo_Server_Install|Virtuozzo Server Install]]
** [[Infrastructure_Machines|Infrastructure Machines]]
** [[Colo_Server_Setup|Colo Server Setup]]
** [[DNS]]
** [[FreeBSD_Reference|FreeBSD Reference]]
** [[Virtuozzo_/_Linux_Reference|Virtuozzo / Linux Reference]]
** [[Cabinetmap]]
** [[Switch_Control|Switch Control]]
** [[Private_IP_Mapping|Private IP Mapping]]
** [[IP_Mapping|IP Mapping]]
** [[Data_Center_Notes|Data Center Notes]]
** [[Crash_Reference|Crash Reference]]
** [[Hardware_Reference|Hardware Reference]]
** [[ATS]]
** [[Wiring_Reference|Wiring Reference]]
** [[Screen]]
** [[RAID_Cards|RAID Cards]]
** [[BigBrother]]
** [[Bandwidth_Management|Bandwidth Management]]
** [[Network_Time_(ntp)|Network Time (ntp)]]
** [[DRAC/RMM|DRAC/RMM]]
** [[Customer_Backups|Customer Backups]]
** [[DoS_Attacks|DoS Attacks]]
** [[IPKVM|IPKVM]]
* [[System-generated_Notifications|System-generated Notifications]]
* [[Customer_Interaction|Customer Interaction]]
* [[Backup_Accounts_(rsync.net)| Backup Accounts (rsync.net)]]
* [[E-Monitoring_notes|E-Monitoring notes]]
* [[Utopian]]
* [[Lamphost]]
* [[NetHere]]
* [[Todo]]

== Getting started ==
* [//www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
* [//www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
* [https://meta.wikimedia.org/wiki/Help:Advanced_editing Advanced Editing]

WHMCS

2025-01-17T18:44:33Z

Matt: /* Add existing service */

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.
 
Following these steps will *not* create an invoice. This is for adding services *before* they are due and then letting automation take over. Billing will happen in the future, on the next due date.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service" select one that is closest and enter a "Price Override" as need be.
# Submit Order
# Once the "Product/Service" is added you can then edit the "Recurring Amount" and "Next Due Date" as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2025-01-17T18:43:39Z

Matt: /* Add existing service */

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.

Following these steps will *not* create an invoice. This is for adding services *before* they are due and then letting automation take over. Billing will happen in the future, on the next due date.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service" select one that is closest and enter a "Price Override" as need be.
# Submit Order
# Once the "Product/Service" is added you can then edit the "Recurring Amount" and "Next Due Date" as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2025-01-17T18:43:31Z

Matt: /* Add existing service */

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS. \
Following these steps will *not* create an invoice. This is for adding services *before* they are due and then letting automation take over. Billing will happen in the future, on the next due date.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service" select one that is closest and enter a "Price Override" as need be.
# Submit Order
# Once the "Product/Service" is added you can then edit the "Recurring Amount" and "Next Due Date" as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2025-01-17T18:43:13Z

Matt: /* Add existing service */

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.
Following these steps will *not* create an invoice. This is for adding services *before* they are due and then letting automation take over. Billing will happen in the future, on the next due date.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service" select one that is closest and enter a "Price Override" as need be.
# Submit Order
# Once the "Product/Service" is added you can then edit the "Recurring Amount" and "Next Due Date" as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-10-30T18:11:56Z

Matt:

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service" select one that is closest and enter a "Price Override" as need be.
# Submit Order
# Once the "Product/Service" is added you can then edit the "Recurring Amount" and "Next Due Date" as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-10-30T18:11:31Z

Matt:

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service select" one that is closest and enter a "Price Override" as need be.
# Submit Order
# Once the "Product/Service" is added you can then edit the "Recurring Amount" and "Next Due Date" as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-10-30T18:10:26Z

Matt:

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to "Clients -> Add New Client"
# Select "Orders -> Add New Order"
# Select the correct "Client"
# Set "Order Status" to "active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the "Product/Service" section.
#: If there isn't an exact match for the "Product/Service select" one that is closest and enter a '''Price Override''' as need be.
# Once the ''Product/Service'' is added you can then edit the ''Recurring Amount'' and ''Next Due Date'' as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-10-30T18:09:03Z

Matt:

= Add existing service =
This is how to migrate a customer from the legacy LH or JC systems to WHMCS.
# First add the customer to WHMCS. This can be done one of two ways:
#: - Have the customer register themselves at https://cp.jcihosting.com/register.php
#: - Add the customer via the admin by going to ''Clients -> Add New Client''
# Select ''Orders -> Add New Order''
# Select the correct ''Client''
# Set ''Order Status'' to ''active''
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Fill out the ''Product/Service'' section.
#: If there isn't an exact match for the ''Product/Service select'' one that is closest and enter a ''Price Override'' as need be.
# Once the ''Product/Service'' is added you can then edit the ''Recurring Amount'' and ''Next Due Date'' as need be.

= Import existing domain registrations into WHMCS =
This is how to import existing domain registrations into WHMCS from the JC or LH systems. This assumes the users account has already been added to WHMCS.
# View/Search Clients
# Click ID
# Under "Products/Services" click "Add New Order"
# Set "Order Status" to "Active"
# Uncheck these boxes:
#: - Order Confirmation
#: - Generate Invoice
#: - Send Email
# Skip the "Product/Service" section (leave Product/Service set to None)
# Under "Domain Registration" for "Registration Type" select "Registration"
# Enter domain name.
# If you need to add more registrations click "Add Another Domain", select "Registration", and enter another domain name. Do this as many times as needed.
# Submit Order
# Go back to client summary page and select "Domains".
# Set "Registrar" to Enom & click "Save Changes" for each domain.

The "Expiry Date" & "Next Due Date" will automatically synced by the WHMCS system once the registrar is set to Enom. A domain sync cron job runs every four hours. To force an immediate sync run this command on tux as user jci:

<code>/usr/bin/php -q /srv/www/cp.jcihosting.com/crons/cron.php do --DomainStatusSync</code>

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

Main Page

2024-10-07T23:53:47Z

Matt:

* [[Special:AllPages|All Pages]]
* [[Payment_System|Payment System]]
* [[Management_System_/_Public_Website_/_Signup_/_Account_Manager|Management System / Public Website / Signup / Account Manager]]
* [[New_Signups|New Signups]]
* [[Shutting_Down_Service|Shutting Down Service]]
* [[Routine_Maintenance|Routine Maintenance]]
* Reference
** [[WHMCS|WHMCS]]
** [[VPS_Management|VPS Management]]
** [[Jail_Server_Install|Jail Server Install]]
** [[Virtuozzo_Server_Install|Virtuozzo Server Install]]
** [[Infrastructure_Machines|Infrastructure Machines]]
** [[Colo_Server_Setup|Colo Server Setup]]
** [[DNS]]
** [[FreeBSD_Reference|FreeBSD Reference]]
** [[Virtuozzo_/_Linux_Reference|Virtuozzo / Linux Reference]]
** [[Cabinetmap]]
** [[Switch_Control|Switch Control]]
** [[Private_IP_Mapping|Private IP Mapping]]
** [[IP_Mapping|IP Mapping]]
** [[Data_Center_Notes|Data Center Notes]]
** [[Crash_Reference|Crash Reference]]
** [[Hardware_Reference|Hardware Reference]]
** [[ATS]]
** [[Wiring_Reference|Wiring Reference]]
** [[Screen]]
** [[RAID_Cards|RAID Cards]]
** [[BigBrother]]
** [[Bandwidth_Management|Bandwidth Management]]
** [[Network_Time_(ntp)|Network Time (ntp)]]
** [[DRAC/RMM|DRAC/RMM]]
** [[Customer_Backups|Customer Backups]]
** [[DoS_Attacks|DoS Attacks]]
** [[IPKVM|IPKVM]]
* [[System-generated_Notifications|System-generated Notifications]]
* [[Customer_Interaction|Customer Interaction]]
* [[Backup_Accounts_(rsync.net)| Backup Accounts (rsync.net)]]
* [[E-Monitoring_notes|E-Monitoring notes]]
* [[Utopian]]
* [[Lamphost]]
* [[NetHere]]
* [[Todo]]

== Getting started ==
* [//www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
* [//www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
* [https://meta.wikimedia.org/wiki/Help:Advanced_editing Advanced Editing]

WHMCS

2024-09-09T21:58:05Z

Matt:

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

# Go to Clients > Domain Registrations and select the desired domain.
# Uncheck Registrar Lock.
# Click Save Changes.
# Click Modify Contact Details.
# Change the registrant email address to your address.
# Click Save Changes.
# Return to the client’s Domains tab and click Get EPP Code.
# Note the displayed EPP code.
# Select the new domain registrar from the Registrar menu & SAVE.
# Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:57:30Z

Matt:

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

* Go to Clients > Domain Registrations and select the desired domain.
* Uncheck Registrar Lock.
* Click Save Changes.
* Click Modify Contact Details.
* Change the registrant email address to your address.
* Click Save Changes.
* Return to the client’s Domains tab and click Get EPP Code.
* Note the displayed EPP code.
* Select the new domain registrar from the Registrar menu & SAVE.
* Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:57:03Z

Matt:

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

* Go to Clients > Domain Registrations and select the desired domain.
* Uncheck Registrar Lock.
Click Save Changes. 
Click Modify Contact Details. 
Change the registrant email address to your address. 
Click Save Changes. 
Return to the client’s Domains tab and click Get EPP Code. 
Note the displayed EPP code. 
Select the new domain registrar from the Registrar menu & SAVE. 
Click Transfer. 
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:56:55Z

Matt:

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

* Go to Clients > Domain Registrations and select the desired domain. 
* Uncheck Registrar Lock. 
Click Save Changes. 
Click Modify Contact Details. 
Change the registrant email address to your address. 
Click Save Changes. 
Return to the client’s Domains tab and click Get EPP Code. 
Note the displayed EPP code. 
Select the new domain registrar from the Registrar menu & SAVE. 
Click Transfer. 
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:56:18Z

Matt:

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom.

Go to Clients > Domain Registrations and select the desired domain. 
Uncheck Registrar Lock. 
Click Save Changes. 
Click Modify Contact Details. 
Change the registrant email address to your address. 
Click Save Changes. 
Return to the client’s Domains tab and click Get EPP Code. 
Note the displayed EPP code. 
Select the new domain registrar from the Registrar menu & SAVE. 
Click Transfer. 
You will see a confirmation message indicating that the transfer initiated successfully. 
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete. 
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes. 

NOTES: 
Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails. 
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer 
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:55:39Z

Matt:

= Transfer domain between registrars =
For example, transfer an existing domain registration from OpenSRS to Enom. 
Go to Clients > Domain Registrations and select the desired domain. 
Uncheck Registrar Lock. 
Click Save Changes. 
Click Modify Contact Details.
Change the registrant email address to your address.
Click Save Changes.
Return to the client’s Domains tab and click Get EPP Code.
Note the displayed EPP code.
Select the new domain registrar from the Registrar menu & SAVE.
Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully.
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete.
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes.

NOTES:

Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails.
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:51:55Z

Matt:

= Transfer domain between registrars (e.g. FROM OpenSRS TO Enom) =

Go to Clients > Domain Registrations and select the desired domain.
Uncheck Registrar Lock.
Click Save Changes.
Click Modify Contact Details.
Change the registrant email address to your address.
Click Save Changes.
Return to the client’s Domains tab and click Get EPP Code.
Note the displayed EPP code.
Select the new domain registrar from the Registrar menu & SAVE.
Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully.
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete.
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes.

NOTES:

Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails.
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

WHMCS

2024-09-09T21:51:34Z

Matt:

WHMCS

2024-09-09T21:51:28Z

Matt:

WHMCS

2024-09-09T21:51:21Z

Matt:

WHMCS

2024-09-09T21:51:10Z

Matt:

WHMCS

2024-09-09T21:49:14Z

Matt: Created page with "Transfer domain between registrars (e.g. FROM OpenSRS TO Enom) Go to Clients > Domain Registrations and select the desired domain. Uncheck Registrar Lock. Click Save Changes. Click Modify Contact Details. Change the registrant email address to your address. Click Save Changes. Return to the client’s Domains tab and click Get EPP Code. Note the displayed EPP code. Select the new domain registrar from the Registrar menu & SAVE. Click Transfer. You will see a confirmatio..."

Transfer domain between registrars (e.g. FROM OpenSRS TO Enom)

Go to Clients > Domain Registrations and select the desired domain.
Uncheck Registrar Lock.
Click Save Changes.
Click Modify Contact Details.
Change the registrant email address to your address.
Click Save Changes.
Return to the client’s Domains tab and click Get EPP Code.
Note the displayed EPP code.
Select the new domain registrar from the Registrar menu & SAVE.
Click Transfer.
You will see a confirmation message indicating that the transfer initiated successfully.
The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete.
After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes.

NOTES:

Modify contact details to avoid client having to handle confirmation emails. If you leave contact details as-is the client will receive one or more confirmation emails.
This procedure did not bill for the transfer. Normally we will want to charge the client for a "renewal" as part of this transfer
After transferring or changing contact info there may be an email requiring confirmation of new contact info. It is required to approve these or the domain gets suspended.

Main Page

2024-09-09T21:48:22Z

Matt:

* [[Special:AllPages|All Pages]]
* [[WHMCS|WHMCS]]
* [[Payment_System|Payment System]]
* [[Management_System_/_Public_Website_/_Signup_/_Account_Manager|Management System / Public Website / Signup / Account Manager]]
* [[New_Signups|New Signups]]
* [[Shutting_Down_Service|Shutting Down Service]]
* [[Routine_Maintenance|Routine Maintenance]]
* Reference
** [[VPS_Management|VPS Management]]
** [[Jail_Server_Install|Jail Server Install]]
** [[Virtuozzo_Server_Install|Virtuozzo Server Install]]
** [[Infrastructure_Machines|Infrastructure Machines]]
** [[Colo_Server_Setup|Colo Server Setup]]
** [[DNS]]
** [[FreeBSD_Reference|FreeBSD Reference]]
** [[Virtuozzo_/_Linux_Reference|Virtuozzo / Linux Reference]]
** [[Cabinetmap]]
** [[Switch_Control|Switch Control]]
** [[Private_IP_Mapping|Private IP Mapping]]
** [[IP_Mapping|IP Mapping]]
** [[Data_Center_Notes|Data Center Notes]]
** [[Crash_Reference|Crash Reference]]
** [[Hardware_Reference|Hardware Reference]]
** [[ATS]]
** [[Wiring_Reference|Wiring Reference]]
** [[Screen]]
** [[RAID_Cards|RAID Cards]]
** [[BigBrother]]
** [[Bandwidth_Management|Bandwidth Management]]
** [[Network_Time_(ntp)|Network Time (ntp)]]
** [[DRAC/RMM|DRAC/RMM]]
** [[Customer_Backups|Customer Backups]]
** [[DoS_Attacks|DoS Attacks]]
** [[IPKVM|IPKVM]]
* [[System-generated_Notifications|System-generated Notifications]]
* [[Customer_Interaction|Customer Interaction]]
* [[Backup_Accounts_(rsync.net)| Backup Accounts (rsync.net)]]
* [[E-Monitoring_notes|E-Monitoring notes]]
* [[Utopian]]
* [[Lamphost]]
* [[NetHere]]
* [[Todo]]

== Getting started ==
* [//www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
* [//www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
* [https://meta.wikimedia.org/wiki/Help:Advanced_editing Advanced Editing]

Main Page

2024-09-09T21:47:19Z

Matt:

* [[Special:AllPages|All Pages]]
* [[Special:WHMCS|WHMCS]]
* [[Payment_System|Payment System]]
* [[Management_System_/_Public_Website_/_Signup_/_Account_Manager|Management System / Public Website / Signup / Account Manager]]
* [[New_Signups|New Signups]]
* [[Shutting_Down_Service|Shutting Down Service]]
* [[Routine_Maintenance|Routine Maintenance]]
* Reference
** [[VPS_Management|VPS Management]]
** [[Jail_Server_Install|Jail Server Install]]
** [[Virtuozzo_Server_Install|Virtuozzo Server Install]]
** [[Infrastructure_Machines|Infrastructure Machines]]
** [[Colo_Server_Setup|Colo Server Setup]]
** [[DNS]]
** [[FreeBSD_Reference|FreeBSD Reference]]
** [[Virtuozzo_/_Linux_Reference|Virtuozzo / Linux Reference]]
** [[Cabinetmap]]
** [[Switch_Control|Switch Control]]
** [[Private_IP_Mapping|Private IP Mapping]]
** [[IP_Mapping|IP Mapping]]
** [[Data_Center_Notes|Data Center Notes]]
** [[Crash_Reference|Crash Reference]]
** [[Hardware_Reference|Hardware Reference]]
** [[ATS]]
** [[Wiring_Reference|Wiring Reference]]
** [[Screen]]
** [[RAID_Cards|RAID Cards]]
** [[BigBrother]]
** [[Bandwidth_Management|Bandwidth Management]]
** [[Network_Time_(ntp)|Network Time (ntp)]]
** [[DRAC/RMM|DRAC/RMM]]
** [[Customer_Backups|Customer Backups]]
** [[DoS_Attacks|DoS Attacks]]
** [[IPKVM|IPKVM]]
* [[System-generated_Notifications|System-generated Notifications]]
* [[Customer_Interaction|Customer Interaction]]
* [[Backup_Accounts_(rsync.net)| Backup Accounts (rsync.net)]]
* [[E-Monitoring_notes|E-Monitoring notes]]
* [[Utopian]]
* [[Lamphost]]
* [[NetHere]]
* [[Todo]]

== Getting started ==
* [//www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
* [//www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
* [https://meta.wikimedia.org/wiki/Help:Advanced_editing Advanced Editing]